Refund Policy
At lawanphere.com, we are dedicated to helping our users find their ideal life partners through our matrimonial services. We understand that sometimes circumstances may change, and you may need to cancel your membership. To accommodate this, we have outlined our refund and cancellation policy below.
1. Eligibility for Refunds
a. Paid Membership Refund: lawanphere.com offers various paid membership plans that provide access to premium features and services. If you wish to cancel your paid membership, you may be eligible for a refund, provided that the cancellation request is made within 72 hours of activating your membership.
2. Refund Policy
a. Refund Conditions: – Refunds are only applicable if the cancellation request is made within the first 72 hours of membership activation.
– The refund amount will be 50% of the total membership fee paid.
– Refund requests made after the 72-hour period will not be entertained under any circumstances.
b. Non-Refundable Services: No refunds will be issued for any additional services or products purchased separately from the membership plan, regardless of the time of cancellation.
3. Cancellation Process
a. How to Cancel: To cancel your paid membership, please contact our customer support team through the official channels provided on our website. Include your account details and the reason for your cancellation request.
b. Post-Cancellation Access: If you cancel your membership after the initial 72-hour window, you will continue to have access to the paid features until the end of your current billing cycle. No refunds will be provided in this scenario.
4. Service Termination
a. Termination by lawanphere.com: lawanphere.com reserves the right to terminate or suspend a user’s account or membership if the user is found in violation of our terms of service or engages in any fraudulent, abusive, or harmful activities. In such cases, no refunds will be provided.
5. Exceptional Circumstances
a. Technical Errors: In rare cases where a technical error on the part of lawanphere.com prevents access to paid services, we will review the case individually. If deemed appropriate, a refund may be issued at our sole discretion.
6. Refund Request Procedure
a. Submission of Refund Requests: Refund requests must be submitted by contacting our customer support team within the specified 72-hour period. Please ensure that all necessary details, including your account information and reason for the refund, are included.
b. Processing Time: Refunds will be processed within 7-10 business days from the date of approval and will be credited back using the original payment method.
7. Changes to This Policy
lawanphere.com reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Users are encouraged to review this policy periodically to stay informed of any changes.
For any further questions or assistance regarding this Refund and Cancellation Policy, please contact us at lawanphere.com.